Returns & Exchanges
We want you to be 100% satisfied with your skincare results, which is why we offer a 30-day money-back guarantee on all products purchased directly from our site. If a product doesn't suit your skin, we are here to help you find the right solution or provide a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to start the process and select the items you wish to send back.
Print Your Label
After your request is approved, we will email you a prepaid shipping label to ensure your return is tracked and processed efficiently.
Pack Your Items
Securely pack the products in their original packaging, if possible, and include the return slip provided in your confirmation email.
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing