Frequently Asked Questions
Everything you need to know about your skin health journey.
How do I know which products are right for my skin type?
We recommend using our online Face Mapping tool or visiting a professional skin therapist for a personalized skin analysis to determine your unique needs.
Are Dermalogica products cruelty-free and vegan?
Yes, we are recognized by PETA and Leaping Bunny as cruelty-free. The vast majority of our products are also vegan, with any exceptions clearly noted on the ingredient list.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase for any reason, you can return the product for a full refund.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your skincare essentials sooner.
Do your products contain artificial fragrances or colors?
No, Dermalogica has never used artificial colors or fragrances. We focus on clean formulas that prioritize skin health over cosmetic appeal.
Can I track my order after it has been placed?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.